We believe this new approach is at a tipping point where more and more companies will join the pioneers who are already riding this wave. In its place, a new form of organization and management has been slowly emerging. Many organizations have recently decided that this approach is ill-suited to today’s complex challenges, and especially ill-suited to the host of societal demands companies must now consider. They were geared toward preserving stability, scale, and predictability with a focus on maximizing earnings for shareholders, and they paid little attention to the broader-often unintended-impact of their actions.

The answer to those questions can’t be divorced from the answer to another one: What does an organization that thrives during such unstable times look like? For decades, organizations were designed and managed for an industrial environment. How should leaders navigate this moment? What does leadership look like in an era where turbulence and disruption are the norm? How we live and work is being constantly reinvented by advances in technology and the emergence of generations who were “born digital.” Globalization and geopolitics are shifting the world’s tectonic plates. The climate crisis, global health challenges, and changes in social values are upending individual priorities. We are living through an era of unprecedented challenges and opportunities.

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